Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. These files are sent from the website or application to your device and are stored locally. When you visit the same website or application again, your device sends the cookie back to the server, allowing the website or application to recognize your device.

Similar technologies include:

• Web beacons (transparent pixels that track visits)
• Local storage and session storage (browser-based data storage)
• Pixels and tags (tracking elements embedded in web pages)
• SDKs (Software Development Kits embedded in mobile applications)

2. How We Use Cookies

We use cookies for several important purposes:

• To maintain secure sessions and authenticate your identity
• To remember your preferences and settings within the Service
• To analyze how users interact with our Service to improve functionality and user experience
• To detect and prevent security threats and fraudulent activity
• To ensure compliance with healthcare regulations and industry standards
• To measure the performance of our platform and identify areas for improvement

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the proper functioning of the Service and enable core features such as:

• User authentication and login functionality
• Session management and user identification
• Security features, including CSRF token validation and fraud prevention
• Access control and permission verification

Strictly necessary cookies cannot be disabled without compromising the functionality of the Service. These cookies are vital for protecting patient data and maintaining HIPAA compliance.

3.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the Service, including:

• Page visit patterns and user navigation flows
• Feature usage and adoption rates
• Performance metrics and system load analysis
• Error tracking and debugging information

3.3 Functional Cookies

These cookies remember your preferences and choices to enhance your experience, including:

• Language and locale preferences
• UI customization settings (e.g., dark mode, font size)
• Recently accessed records or frequently used features
• Dashboard configuration and personalized views

3.4 Advertising and Targeting Cookies

AidiN Health does NOT use advertising cookies or targeting cookies on the Service. We do not engage in behavioral advertising, targeted marketing, or third-party advertising networks. We respect the sensitive nature of healthcare data and do not utilize cookies to build profiles for advertising purposes.

4. Third-Party Cookies

4.1 Analytics Providers

We use Google Analytics to collect aggregate, anonymized data about how users interact with our Service. Google Analytics cookies help us understand usage patterns, identify popular features, and measure the effectiveness of our platform. These cookies are used for analytics purposes only and do not collect personal health information.

Any analytics data collected through third-party services is processed in accordance with HIPAA regulations and contractual agreements with our service providers. We ensure that no Protected Health Information (PHI) is shared with third parties without appropriate safeguards and Business Associate Agreements.

4.2 Service Providers

We may use cookies from other service providers (such as hosting providers, security vendors, and monitoring services) to support the operation and security of the Service. All such providers are bound by Business Associate Agreements and contractual obligations to maintain the confidentiality and security of any information they access.

5. Cookie Duration

5.1 Session Cookies

Session cookies are temporary and are deleted when you close your browser. These cookies are typically used for:

• Maintaining your login session
• Storing temporary user preferences during your visit
• Protecting against session hijacking and CSRF attacks

5.2 Persistent Cookies

Persistent cookies remain on your device for a set period (ranging from days to months) or until you manually delete them. These cookies are used for:

• Remembering your login status for future visits
• Retaining user preferences and settings
• Enabling analytics and performance monitoring across sessions

6. Cookie Table

Cookie Type	Purpose	Duration
session_id	User authentication and session management	Session (browser close)
csrf_token	Cross-Site Request Forgery protection	Session (browser close)
user_preferences	Language, theme, and UI settings	12 months
analytics_id	Usage analytics and performance monitoring	24 months
remember_me	Optional persistent login	30 days
security_token	Security and fraud prevention	Session (browser close)

7. Managing Cookies

7.1 Browser Cookie Settings

Most browsers allow you to:

• View the cookies stored on your device
• Delete specific cookies or all cookies
• Block cookies from specific websites
• Set preferences for first-party and third-party cookies

7.2 Cookie Consent Preferences

When you first visit our Service, you will be presented with a cookie consent banner allowing you to:

• Accept all cookies
• Accept only strictly necessary cookies
• Customize your cookie preferences by category
• View this Cookie Policy

You may update your cookie preferences at any time by accessing the cookie settings in your account or through the privacy preferences panel on our website.

8. Impact of Disabling Cookies

8.1 Strictly Necessary Cookies

Disabling strictly necessary cookies will prevent you from using the Service. You will not be able to:

• Log in to your account
• Access patient data or records
• Submit forms or process transactions
• Benefit from security protections that prevent unauthorized access

8.2 Performance and Functional Cookies

Disabling these cookies will not prevent you from using the Service, but may result in:

• Slower page load times and reduced performance
• Loss of personalized preferences and settings
• Inability for us to monitor and improve Service performance
• Reduced user experience quality

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that they not track your online activity. Currently, there is no industry standard for recognizing DNT signals. AidiN Health respects user privacy; however, our implementation of DNT features may vary.

If you have enabled DNT in your browser, certain analytics and performance monitoring cookies may be disabled or limited. You will still be able to use the Service, as strictly necessary cookies cannot be disabled.

10. Updates to This Cookie Policy

AidiN Health may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the revised policy on the Service with an updated "Effective Date." Your continued use of the Service following the posting of changes constitutes your acceptance of the revised Cookie Policy.

11. Contact Information

We will respond to your inquiry within 5 business days.