Accessibility Statement
Effective Date: February 6, 20261. Our Commitment to Accessibility
AidiN Health is committed to ensuring digital accessibility for all individuals, including persons with disabilities. We believe that technology should be accessible to everyone and that our SaaS healthcare platform should be usable by all people, regardless of their abilities or disabilities.
This Accessibility Statement outlines our dedication to maintaining and continuously improving the accessibility of our platform, products, and services. We recognize our responsibility as a HIPAA-covered entity to provide secure, compliant, and accessible healthcare technology solutions.
2. Accessibility Standards
AidiN Health strives to comply with the following accessibility standards and regulations:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Section 508 of the Rehabilitation Act
- Americans with Disabilities Act (ADA) Title III
3. Accessibility Features of Our Platform
Our platform incorporates the following accessibility features:
Keyboard Navigation Support
All interactive elements are accessible via keyboard navigation. Users can navigate through the platform using Tab, Shift+Tab, Enter, and Escape keys without requiring a mouse.
Screen Reader Compatibility
Our platform is compatible with popular screen readers including NVDA, JAWS, and VoiceOver. We use semantic HTML and ARIA labels to ensure screen reader users receive appropriate context and navigation cues.
Color Contrast Compliance
Text and interactive elements meet or exceed WCAG AA standards for color contrast ratios (4.5:1 for normal text, 3:1 for large text).
Resizable Text Without Loss of Functionality
Users can increase text size up to 200% without losing access to any functionality or experiencing layout problems.
Alternative Text for Images
All images include descriptive alternative text (alt text) that accurately conveys the content and function of the image.
Descriptive Link Text
All hyperlinks use descriptive text that clearly indicates the destination or action, rather than generic phrases like "click here."
Form Labels and Error Identification
All form fields have clearly associated labels. Error messages are presented in text form and are programmatically associated with the fields that caused them.
Consistent Navigation
Navigation elements and menus are placed consistently throughout the platform, making it easier for users to understand and navigate the interface.
Skip Navigation Links
Skip navigation links allow users to bypass repetitive content and jump directly to the main content area of each page.
4. Known Limitations
While we strive for comprehensive accessibility, there may be instances where certain features or third-party integrations present accessibility challenges. We are actively working to identify and remediate any accessibility barriers.
Users who encounter accessibility barriers are encouraged to contact us immediately at accessibility@aidin.health. We will work diligently to address reported issues and provide alternative methods to access content or functionality as needed.
5. Feedback and Contact Information
We welcome feedback on the accessibility of our platform. If you encounter any barriers to accessibility or have suggestions for improvement, please contact us:
Email: accessibility@aidin.health
Website: aidin.health
We aim to respond to all accessibility inquiries within five (5) business days and will work with you to resolve any issues.
6. Third-Party Content
Our platform may include content, features, or services provided by third parties, including embedded applications, widgets, or linked resources. While we encourage third-party providers to comply with accessibility standards, AidiN Health cannot guarantee the accessibility of all third-party content.
If you encounter accessibility issues with third-party content, please notify us so we may work with the provider to address the issue or provide an alternative accessible solution.
7. Compatibility
Our platform is compatible with the following browsers and assistive technologies:
- Browsers: Chrome, Firefox, Safari, Edge (latest versions)
- Screen Readers: JAWS, NVDA, VoiceOver
- Voice Control: Dragon NaturallySpeaking
- Keyboard Navigation: All operating systems
8. Enforcement and Complaint Procedures
AidiN Health is committed to enforcing this Accessibility Statement and resolving any complaints. If you believe our platform does not comply with accessibility standards or this statement, you may file a complaint by:
- Emailing accessibility@aidin.health with a detailed description of the accessibility issue
- Contacting the U.S. Department of Justice, Civil Rights Division (for ADA Title III issues)
- Filing a complaint with the U.S. Equal Employment Opportunity Commission (for Section 508 issues)
All complaints will be investigated promptly, and we will provide updates regarding remediation efforts.
9. Updates to This Statement
AidiN Health reserves the right to update this Accessibility Statement at any time. Changes will be effective immediately upon posting to our website. We will notify users of significant updates regarding accessibility features or compliance status.
Last Updated: February 6, 2026