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Helping providers smile again

Does the platform act as a bridge, or do prescribers and labs interact with separate modules?

There is no need for a provider module. The laboratory sends the information to the provider through their existing means of results communication.

Is a medical record still valid if it does not reside inside the EMR/EHR? 

Even if the result from an independent lab resides only on the lab's portal and hasn't been manually downloaded or interfaced into the doctor's specific EMR system, if the doctor accesses that result and uses it to make decisions about the patient's care (diagnosis, treatment plan, medication adjustments, etc.), then that lab result is considered part of the patient's Designated Record Set (DRS) maintained by that doctor.  The HIPAA Privacy Rule defines the DRS (in 45 CFR § 164.501) to include not just medical records but also any group of information "used, in whole or in part, by or for the covered entity [the doctor] to make decisions about individuals." 

Does the platform focus on particular types of lab tests (e.g., molecular, genetic, general chemistry) or is it comprehensive?

Aidin, is only geared toward esoteric tests like molecular, genetic, and toxicology testing. This is due to the cost/benefit ratio.

Can providers track the status of their documentation submissions or prior authorization requests initiated through Aidin?

Any customer of Aidin can track status.   

How does using Aidin reduce the administrative burden or follow-up requests providers might receive from labs or payers regarding documentation?

Providers are busier and less staffed than ever. Many times they lose track of documentation requests or have difficulty locating the appropriate documentation. This causes delays and insurance carriers give limited amount of time to respond to their requests for documentation. 

Does the platform provide guidance or checklists to ensure providers include all necessary information required by payers?

That is not necessary with Aidin. Aidin knows the coverage rules for the tests. Providers can simply be providers facilitating care. Aidin does the heavy lift there. 

Does Aidin integrate with Electronic Health Record (EHR) systems to pull relevant patient data automatically for documentation?

No. The information comes from the laboratory side. Minimizing connections minimizes risk of security breaches.

How does Aidin Health simplify the process for providers to document why a specific lab test is medically necessary at the time of order?

The patient's diagnosis is the driving factor in why a test is ordered. Either they're sick and presenting symptoms, they're being monitored for medications, or they're at risk for a disease. That information is used along with the type of test being ordered and the why is deduced between these two.

How does Aidin Health facilitate the communication of medical necessity information between the prescriber and the laboratory?

Aidin operates with an interface to the LIS/LIMS to incorporate medical notes into the laboratory requisition. That information then goes back to the provider along with the results of the test.

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Some Q and A about Aidin

How is the medical necessity information generated or captured on the prescriber's end using Aidin? Is it automated, template-driven, or manually entered?

Aidin captures elements of the order and organizes that data into human readable notes geared toward understanding the test being ordered and the documentation requirements of the insurance carrier.

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